Shipping Policy

About shipping

We offer free Standard shipping on all US orders at and above $49.

Please note that the shipping threshold applies to the total paid after discounts are applied.
Orders below $49 will be charged a fee for shipping and handling.

We process and ship orders from our Charlotte & Los Angeles warehouse Monday through Friday.
When your order ships, you will receive a shipping confirmation email containing your tracking information.
Please check your spam folder if you did not receive this email.
Once your order is placed, we are unable to upgrade your shipping selection or change your shipping address.

All orders should arrive within 6 to 9 business days once you confirmed the order ( this lead time included production time as well )
Please be noted our all items is hand-made with love.

After your order has been successfully placed, you will receive a confirmation email.
Once it has been shipped, you will receive a second email containing your tracking information.
Please allow up to 24 hours for your tracking information to be updated.

Kindly noted we only work with US order in this moments. But will update you very soon about worldwide shipping order.
For any questions please reach out to info@Purmoon.com

 

The shipping time depends on shipping way you choose.
We can supply multiple shipping options.
For normal opition, shipping time is:

US: 7-12 working days